Why do I need to register?
You need to register at our casino, as well as to make a deposit, if you want to play slots for real money and to be able to withdraw your winnings. To play in demo mode, you do not need to register.
How to create an account?
Click the Sign Up button at the top of the main page and complete the registration via Google, or email. Then, log in using your username/email and password.
How to block an account?
To block your account, please contact our Support Team. You can restore access to your account at any time.
I don't remember my password, what should I do?
To restore your forgotten password, click the Forgot your password? button, then enter your email and follow the instructions received in the email.
Can I have multiple accounts?
In the SpinWin online casino system one person can only have one account. If we detect that you use multiple accounts, we may block all additional accounts and cancel your balances.
What should I do if the website does not load?
To resume site operation, please use the site mirror. For more information, please contact our Support Team.
Can I play on a mobile phone?
Of course! SpinWin has a PWA Icon, which you can download from our website, or you can play in your browser on any device.
What is the difference between demo games and real money games?
At SpinWin online casino you can play both for free and for real money. To play for free, just choose a slot you like and click the Demo button. In this case, all the winnings you get will be virtual, so there will be no possibility to withdraw them. If you want to earn real money, you have to register on the site and make a deposit in the Deposit tab.
How can I withdraw money from my account?
Open the menu on the main page of the site and click Withdraw. Then, enter the desired amount and choose the withdrawal method. Please note that you need to select the same credit card or payment method from which the deposit was made.
How can I make a deposit?
After completing the registration, click the Deposit button on the main page of the site and choose a payment method that you want to use. Then, enter the deposit amount and click the Deposit button. The minimum deposit amount is €35. If you have problems while making a deposit, please contact our Support Team.
How can I withdraw my winnings?
To withdraw funds from your account, you need to click on the main page menu and choose the Withdraw section. The minimum withdrawal amount is €50 per day. Withdrawals can take up to 48 hours to process. Please note that withdrawals are made only to the same card or through the same payment method from which the deposit was made. In case of a withdrawal request of winnings greater than €5.000, Casino SpinWin reserves the right to transfer funds in equal parts within 10 working days.
How safe is SpinWin Casino?
The platform, which supports the SpinWin online casino site, uses a secure connection protocol with data encryption to prevent any possibility of interception of information by intruders. All user information, including logins, passwords and earnings, is transmitted in encrypted form.
What are bonuses used for?
When you make a deposit, the bonuses are credited to your account automatically. Bonus funds are used on bets so you can win even more without risking your money. You can find more information about the bonuses in the Promotions section.
What do I do if the game does not work?
Check the Internet connection on your device and contact the Support Team.
What should I do if the game was interrupted due to third party reasons?
As soon as this happens, please contact the Support Team so that we can solve the problem as soon as possible.
How do I participate in a tournament?
Registered players can participate in our online casino tournaments. You can find all the details about the participation conditions in the Tournaments section.